tag:blogger.com,1999:blog-8778156593001251884.post2539279354506225112..comments2024-01-31T14:00:21.139-05:00Comments on The Rochester NY Pizza Blog: All Star Pizza, PenfieldPizza Guyhttp://www.blogger.com/profile/10280665603124117834noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-8778156593001251884.post-35417124490682014962012-03-12T22:39:42.063-04:002012-03-12T22:39:42.063-04:00I orderd a pizza in 1955 from this place. I found ...I orderd a pizza in 1955 from this place. I found a boot stuffed full of money baked into my pizza. I never called to complained because the boot fit and I could use the money. I have a picture somewhere that I'll have to dig up, because I wouldn't believe it if I didn't see itihttps://www.blogger.com/profile/02133997525868296954noreply@blogger.comtag:blogger.com,1999:blog-8778156593001251884.post-40260372973674733652012-03-12T21:19:20.663-04:002012-03-12T21:19:20.663-04:00I think All Star pizzeria has the best pizza in Ro...I think All Star pizzeria has the best pizza in Rochester! I will drive from Perinton to Penfield to pick up a pizza. It is definitely worth the drive.LISA ASHMANhttps://www.blogger.com/profile/16164142534303585758noreply@blogger.comtag:blogger.com,1999:blog-8778156593001251884.post-58299295288078469092012-03-12T20:13:41.748-04:002012-03-12T20:13:41.748-04:00This comment has been removed by the author.all star pizzahttps://www.blogger.com/profile/14674055991486616139noreply@blogger.comtag:blogger.com,1999:blog-8778156593001251884.post-12970386532924062012-01-06T08:24:44.473-05:002012-01-06T08:24:44.473-05:00I'm not going to comment on this particular in...I'm not going to comment on this particular incident, since I have no first-hand knowledge of it, but as bad as it is to find a foreign object in your food, poor customer service can make it ten times worse. I can understand business owners being fearful of customers trying to scam them, but in general, I think, just take care of the situation quickly and make the customer happy.Pizza Guyhttps://www.blogger.com/profile/10280665603124117834noreply@blogger.comtag:blogger.com,1999:blog-8778156593001251884.post-18529933280026107882012-01-05T18:11:22.225-05:002012-01-05T18:11:22.225-05:00This is a true story:
I worked at a Penfield golf...This is a true story:<br /><br />I worked at a Penfield golf course in vicinity of All Star Pizza for 11 years.<br /><br />We'd enjoyed their pizza on numerous occasions until one day in ~2003 we ordered a large cheese+pepperoni with a dozen wings. It arrived and we found a hair in one of the slices. OK. Fine. It's food. People have hair. It happens. Normally that's not enough to ruin it for me, so long as the food provider makes up for it somehow.<br /><br />We called them and explained what happened and they put up a fight about either refunding the cost or replacing the pizza. Finally they broke down and offered to make us another and deliver it. The replacement arrived and it looked good and we thanked them and tipped the driver generously, as obviously it wasn't her fault that we didn't have to pay for this one.<br /><br />Midway through my second slice I noticed something baked into the bottom of the crust. I looked again and was immediately shocked and disgusted to see that it was a bird's feather. I kid you not: there was a little feather baked into the crust of the pizza.<br /><br />We called them up to complain and they furiously denied it. We actually had to drive it down to them and show them in person. Then they had the gall to only refund us the cost of the pizza, not the wings. To this day I still tell people to stay away from this place. I'm sure it tastes delicious and maybe they've cleaned up their act, but I'll never forget that I came within one bite of having a dirty little bird feather in my mouth.<br /><br />I have a picture somewhere that I'll have to dig up, because I wouldn't believe it if I didn't see it.Steelopushttp://www.steelopus.comnoreply@blogger.comtag:blogger.com,1999:blog-8778156593001251884.post-89277166570502417412010-04-26T08:26:17.929-04:002010-04-26T08:26:17.929-04:00Fair enough, I'll give them another try someti...Fair enough, I'll give them another try sometime and make an assessment as soon as I get the pizza out of the shop. I should always do that anyway.Pizza Guyhttps://www.blogger.com/profile/10280665603124117834noreply@blogger.comtag:blogger.com,1999:blog-8778156593001251884.post-68574780599293374152010-04-25T20:54:19.752-04:002010-04-25T20:54:19.752-04:00My husband and I, like you, LOVE Rocco's pizza...My husband and I, like you, LOVE Rocco's pizza. Mark, the chef, is a friend and we've followed him for quite a while. However, we have a Sunday tradition of ordering pizza and Rocco is closed on Sundays. My husband, having lived in NY for 6 years loves a good thin crust pizza. Anyway, we order from All-star and think it's pretty good. I think you should give them another shot. I think that because it sat for 20-30 minutes it may have affected the quality. We live in Brighton, which literally has no good pizza places, and so we order from All-Star quite a bit and are blessed that they will make the drive. Love your blog, keep it up!Anonymousnoreply@blogger.com